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Adult Social Care

New Welfare Benefits Advice Sessions being held by Hopscotch

These sessions provide practical welfare benefits guidance in community languages to help residents understand and access the support they’re entitled to, alongside sessions on budgeting and finance management that build confidence in handling daily costs.
You can learn more about how residents can access these sessions here: Advice Session Flyer

Upcoming Learning Opportunity: Service Resilience in Extreme Weather Workshop

Camden’s Climate Team is working with Public Health and Corporate Resilience colleagues to provide an in-person workshop about the impact of extreme weather, particularly heatwaves on Thursday 16th April from 2-5pm. You can learn more and sign up here

View the SOP for our new What Matters Workflow

Our new Standard Operating Procedure (SOP) outlines the expected standards for practice and recording when using the the new What Matters workflow - you can view it here. 

Deep Clean / Decluttering Service & Hoarding Support

From March 2026, Camden Council is implementing new Council-wide contracts to support people impacted by hoarding behaviour and/or self-neglect. Find out more: Specialist Hoarding Support Service | Practice Guide

ASC Internal Audit - Neighbourhoods and CLDS

In October 2025 we carried out our first internal audit across ASC Neighbourhoods and Camden Learning Disabilities Service (CLDS) teams. The audit focused on “People returning to ASC” within 12 months of having a Conversation 1 - you can read more about the findings and explore follow-up resources here

View the updated CHC Disputes and Resolution Policy

You can now review an updated NCL resolution policy regarding CHC disputes here on the practice guide. 

New resource pack: Working with people experiencing Homelessness and other Multiple Disadvantages

Adult Social Care and the Homelessness System Partnership in Camden have produced a new resource pack: Working with people who are experiencing homelessness and other multiple disadvantages 

Camden’s Home Library Service

Camden Libraries offer a home delivery service for anyone who cannot get to the library because they are housebound, elderly or have mobility difficulties. Find out more and how to refer someone: Home library service - Camden Council

A Simple Guide to Navigating the Mental Health System in Camden

Mind in Camden and Likewise have produced training slides to help colleagues understand how to refer someone to mental health services in Camden. Access the Simple Guide to Navigating the Mental Health System in  Camden

CQC Inspection report published

Adult Social Care in Camden have received a rating of Outstanding.  Read the full report on the CQC website and read Jess McGregor's message and thank you to all staff.  

Create presentation slides that include new ASC branding

Download the ASC branded PowerPoint template

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